RED E GO

Plug In. Charging Starts. That's It.

Register your vehicle once, every session after starts automatically. No app, no card, no steps. One-time setup, automatic every time.

What is Red E Go

Red E Go is simple: plug in your vehicle and charging starts. No app, no scanning, no payment step. Register your vehicle and payment method once. After that, every session is fully automatic, the charger recognizes your vehicle instantly and authorizes payment without any interaction required.

How Red E Go Works

1. Register Once

Add your vehicle and a payment method. Takes two minutes. You'll never do it again.

2. Plug In

Connect your EV at any Red E Go enabled station.

3. Charging Starts

That's it. No confirmation, no app, no tap. Charging begins automatically.

Why Red E Go is Better

Instant Charging Start

No waiting, no setup, plug in and charging begins immediately.

No App Required

No need to open an app, scan a QR code, or authenticate anything.

Fewer Failure Points

No app errors. No payment declines at the charger. No connectivity issues holding up your session.

No Payment Interaction

No cards, no taps, no authentication steps. Payment is handled automatically.

Faster Than Any Other Method

From arrival to charging in seconds, faster than pumping gas.

The Future of EV Charging is Seamless

Driver plugging in at a Red E Go enabled charging station

The EV industry is moving toward instant, automatic charging, and drivers are starting to expect it as the new standard. Red E Go is already there. No confirmation. No interaction. No steps between arrival and charging. Just a seamless experience that works every time.

A Charging Experience You Don't Have to Think About

Register once. After that, charging is completely invisible, your vehicle is recognized, payment is authorized, and your session starts the moment you plug in.

One-time setup, every session after is automatic

No phone, no wallet, no interaction required

Familiar experience for Tesla drivers

Works seamlessly across Red E Go enabled locations

Just plug in and go

Higher Utilization Starts with Simpler Charging

Increase completed sessions

Reduce failed or abandoned charging attempts

Improve revenue per charger

Deliver a better driver experience

Traditional EV Charging vs Red E Go

Every other network makes you work for it. Red E Go doesn't.

Traditional Charging

Open app. Scan QR code. Authenticate payment. Start session.

Red E Go

Plug in. Charging starts.

Start Charging Instantly with Red E Go

Register once. Every session after is automatic.

Find a Red E Go Station Near You

Red E Go FAQ

What is Red E Go?
Red E Go is a plug-and-charge experience that makes every charging session automatic. Set it up once in the app, then just plug in and charging starts. No app, no card, no steps required at the charger.
How do I register my vehicle?
Registration takes two minutes in the app: navigate to a Red E Go enabled charger and select Register for Red E Go, enter your vehicle name and license plate, select a payment method, then plug in your vehicle. Once you receive confirmation in the app, your registration is complete.
What happens after my vehicle is registered?
Every session after that is automatic: pull up to any Red E Go enabled station, plug in, and charging starts immediately.
Do all chargers support Red E Go?
Not all stations are Red E Go enabled. Check the app or map to find supported locations near you. If you don't see the Red E Go option in the app at a station, that charger is not yet enabled for this feature.
Do I need to register at every charger?
No. Register once and your vehicle works automatically at every Red E Go enabled station, as long as your payment method is valid.
Why do I need to enter my license plate?
Your license plate is how the system identifies your vehicle at the charger, especially at busy locations with multiple vehicles charging at once.
Can I register more than one vehicle?
Yes. You can add multiple vehicles to your account and choose which one to use for each session.
What payment methods can I use?
Any payment method supported in the Red E app. You'll select it during the one-time registration process.
What happens if my payment method fails?
If your payment method is expired or declined, the session will not start automatically. Update your payment method in the app, unplug and plug in again, and check for a notification in the app about the payment issue.
I plugged in but charging didn't start, what do I do?
The most common reasons are that the station is not Red E Go enabled, your registration did not complete successfully, your payment method is expired or declined, or the charger is temporarily offline. Try unplugging and plugging in again, confirm you're at a Red E Go enabled station, check that your payment method is active in the app, and if needed start a session manually through the app or the card reader at the station. Still not working? Contact our 24/7 support team with your charger location, time of attempt, and vehicle name or license plate.
Can I edit my vehicle name or license plate?
Yes. Update your vehicle details in the app at any time. Changes apply immediately.
Can I remove a registered vehicle?
Yes. Remove any vehicle from your account in the app. Once removed, you'll need to start sessions manually or re-register the vehicle.
Is my payment information secure?
Yes. Payment details are handled securely and are never stored on the charger itself. Your vehicle information is used only to enable automatic charging sessions.
What if someone else plugs in my registered vehicle?
If someone plugs your registered vehicle into a Red E Go enabled station, a session may start automatically. Keep your account credentials secure, remove vehicles or payment methods you no longer use, and contact Red E support immediately if you notice any unexpected charging activity.
Troubleshooting quick guide
Registration option not showing? You're likely at a station that is not Red E Go enabled. Registration failed? Try a different payment method and check your network connection. Plugged in but charging didn't start? Confirm the station is Red E Go enabled, verify your payment method, unplug and plug in again. Still not working? Contact our 24/7 support team at support@redecharge.com or 1-313-262-6722.
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