What is EV charging management software?
EV charging management software (also known as a CSMS) is a platform that allows businesses to monitor, control, and monetize EV charging infrastructure across one or multiple locations. It provides real-time visibility, remote management, pricing control, and payment processing.
What is a CSMS in EV charging?
A Charging Station Management System (CSMS) is the backend software that connects, manages, and operates EV chargers. It enables operators to control charging sessions, monitor performance, and manage users, payments, and access.
Can I manage multiple EV chargers and locations?
Yes. Red E allows you to manage multiple EV chargers and locations from a single platform, with full visibility and control across your entire charging network.
Does Red E work with all EV chargers?
Red E is hardware-agnostic and supports OCPP-compatible chargers. It integrates with 40+ OEMs, allowing you to operate your network without hardware lock-in.
How does EV charging pricing and billing work?
You can set pricing based on kWh, time, or per session. Red E handles payment processing, transaction management, and billing, giving you full control over your revenue model.
Do drivers need an app to charge?
No. Drivers can start charging without downloading an app, while still having the option to use mobile access, authentication, and notifications if needed.
What industries use EV charging management platforms?
EV charging management platforms are used by charge point operators (CPOs), fleet and logistics companies, commercial real estate owners, retail chains, and municipalities.
What happens if a charger goes offline?
Red E provides real-time monitoring, alerts, and remote diagnostics so issues can be identified and resolved quickly, minimizing downtime and revenue loss.
How does Red E compare to other EV charging platforms?
Unlike many platforms, Red E offers no monthly software or transaction fees, hardware flexibility across OEMs, and 24/7 US-based support, while giving full control over pricing, access, and network operations.